RESTOCK AR

REFUND & EXCHANGE POLICY

• Refund & Exchange Policy:

  Our company's "No Refund Policy" dictates that we do not accept any refunds once an order has been placed; however, item exchanges of equal value or more are possible within 7 days of receiving the item (unless stated otherwise).

• Eligibility for Exchange:

  To ensure an exchange can be processed, the item must be in its original, unused condition with all tags and packaging intact. A receipt or proof of purchase is also required to initiate the exchange process.
  
  To start an exchange, you can visit https://restockar.loopreturns.com/#/. Please note that returns will need to be sent to the following address: 

• Damages and Issues:

  At our company, we prioritize the safe delivery of items to our valued customers. While we take all necessary precautions, we acknowledge that shipping companies' actions are beyond our control. Rest assured, all shipped items are fully insured against loss or damage. If you encounter any issues, please don't hesitate to contact us through social media, our website, or email at admin@restockar.com, and we'll be more than happy to assist you with filing a claim. Your satisfaction is our utmost priority, and we are here to support you every step of the way.

• Non-Returnable Items:

  Certain items, such as perishable goods, custom-made products, and personal care items, are not eligible for returns. In addition, hazardous materials, flammable liquids, and gases cannot be returned. Please note that sale items and gift cards are also non-returnable. Pre-owned items are not eligible for exchanges or refunds. To maintain the integrity of our inventory and ensure a smooth return process, we require that all items be returned with an authorized exchange request. Returns that are sent to us without proper authorization or with the intention of obtaining an unauthorized refund will be subject to a restocking fee of 10% of the item's purchase price. This policy helps us manage our inventory effectively and maintain fairness in our return process. We appreciate your understanding and cooperation in adhering to our return and exchange guidelines to ensure a seamless experience for all our customers.

• Exchanges:

  For exchanges please login to your account to process your return. Please ensure that your item for the return is in the original condition and is put in a box full of packing.
  
  To start an exchange, you can visit https://restockar.loopreturns.com/#/. Please note that returns will need to be sent to the following address: 

• Refunds/Exchanges:

  Once we receive and inspect the returned item, we will notify the customer of the status of their  exchange request. If approved, the customer will be contacted to complete the exchange process and discuss any further details.

• Shipping and Exchanges:

  Customers who need to exchange items and are located outside the local area are responsible for the shipping costs of returning the item to us and for the shipment of the new item. Customers in the vicinity of our retail storefront are welcome to visit us in person to facilitate the exchange. Please be aware that manufacturing defects are beyond our control, and exchanges for minor defects will not be accepted.

• Price Discrepancy:

  Exchanges can only be made for items of equal value and will be done at no extra cost. If there is a difference in price for the item being exchanged, the customer is responsible for covering that difference.
  
  To start an exchange, you can visit https://restockar.loopreturns.com/#/. Please note that returns will need to be sent to the following address: