TRACK YOUR ORDER

Track your order

Tracking History

Enjoy your order!

+ CAN I TRACK MY ORDER & HOW?

Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track your order's progress on the shipping carrier's website.


+ DO YOU SHIP INTERNATIONALLY?

Yes, we ship to many countries around the world. Shipping costs and times will vary based on your location. Please check our shipping policy for more details.


+ ARE ALL OF YOUR ITEMS AUTHENTIC?

Yes, all of our items are 100% authentic. We take pride in offering only genuine sneakers and streetwear clothing. We work directly with trusted brands and suppliers to ensure every product is real. You can shop with confidence knowing that everything in our store is the real deal.

  • As well, checkout out our products pages to see how we authenticate our items – this can be viewed by clicking the "Authenticated By Experts and AI" authentication bar found on all of our product pages.

+ HOW DO I RETURN OR EXCHANGE AN ITEM?

Our company's "No Refund Policy" dictates that we do not accept any refunds once an order has been placed. Exchanges are possible within 7 days of receiving the item (unless stated otherwise). 

To ensure an exchange can be processed, the item must be in its original, unused condition with all tags and packaging intact. A receipt or proof of purchase is also required to initiate the exchange process.

Item Exchange Portal:
https://restockar.loopreturns.com/#/

For additonal information please visit or Refund Policy Page. If you have a question please contact us at  admin@restockar.com


+ WHAT IS YOUR SHIPPING POLICY?

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order.

All orders are fulfilled within 1-2 business days via UPS Ground (2-5 Days) Shipping or USPS Priority Mail (2-5 Days). Depending on your purchase, additional information may be required and requested from us at restockarllc@gmail.com which may cause delays in order fulfillment times. Shipping times depend on your location.

We do ship domestic and internationally. *NOTE: Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer, and does not include customs or additional fees which vary between countries customs and shipping agencies.


+ WHAT SHOULD I DO IF MY ORDER IS DAMAGED OR INCORRECT?

If you receive a damaged or incorrect item, please contact our customer service team immediately at restockarllc@gmail.com.

We understand how important your purchase is, and we want to resolve the issue as quickly as possible. You can choose to have the item replaced or receive a refund. If you opted for our "Order Protection" shipping insurance, you will have additional coverage for any issues during shipping, ensuring that your purchase is protected. Please reach out to us with your order details, and we will assist you promptly.


+ HOW DO YOU VERIFY THE AUTHENTICITY OF YOUR PRODUCTS?

We take authenticity very seriously. Each item in our store undergoes a rigorous verification process to ensure it is genuine.

We source our products directly from trusted brands and reputable suppliers. Additionally, our team of experts carefully inspects every item, checking for authenticity markers such as logos, stitching, materials, and packaging. We also stay updated with the latest information and techniques used by brands to prevent counterfeiting.

This way, we can guarantee that every product you purchase from us is 100% authentic.


+ DO YOU RESTOCK ON SOLD-OUT ITEMS?

We try to restock popular items as often as possible. If an item you want is sold out, sign up for notifications on the product page to be alerted when it is back in stock.

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